Privacy Policy

Introduction

Fourty.ai is committed to protecting your privacy. This Privacy Policy explains what information we collect from users of our website and services (collectively, the "Service" or "Fourty.ai"), how we use and share that information, and the choices you have regarding your information. This policy applies to all personal information collected or processed by Fourty.ai in connection with the operation of our platform, whether you are a direct user of Fourty.ai or interacting with us in other ways (such as visiting our marketing website or contacting us for support).

By using Fourty.ai, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, you should not use our Service.

1. Information We Collect

We collect various types of information from or about you (and, in some cases, from your customers or end-users if you integrate Fourty.ai with your systems). This includes:

1.1 Information You Provide Directly

Account Registration Information: When you sign up for Fourty.ai, we may collect personal details such as your name, business or company name, email address, phone number, job title, and a password. If you register using a third-party account (for example, signing in via Google or another service), we will receive basic profile information from those accounts as needed (such as your name and email).

Profile and Organization Data: If you create a user profile or provide additional information within the platform, we collect that data. This may include a profile photo, timezone, roles or team affiliations, and any preferences you set.

Payment and Billing Information: If you subscribe to a paid plan, our payment processor (a third-party service) will collect your payment card details or other billing information. We may also collect billing contact name, billing address, and tax identification (e.g., VAT number) if relevant. Note: Fourty.ai itself does not store your full credit card information; that is handled by our PCI-compliant payment processor.

Communications with Us: If you contact Fourty.ai support or communicate with us via email, chat, or phone, we will collect the information you provide in those communications. This can include your contact details and the content of your inquiry or feedback.

Survey, Contest, or Feedback Information: If you participate in a survey, contest, user research, or respond to our request for feedback, we collect any information you choose to provide, which might include your email, opinions, or testimonial.

1.2 Information We Collect from Your Use of the Service

Store and Marketing Data (User-Provided Integration Data): Fourty.ai may integrate with your e-commerce platforms, analytics, or other tools to gather data to provide the Service. When you connect these services (such as connecting your Shopify store, Google Analytics, email marketing platform, etc.), we collect data from those sources as needed to provide our Service. This may include:

• E-commerce Data: Product information, inventory levels, sales and order data, customer purchase history, and other store performance metrics.
• Customer Engagement Data: If you use Fourty.ai to view or audit product or catalog data, we may process relevant product attributes and related catalog fields for display or analysis.
• Usage Data: We automatically collect information about how you and your users interact with Fourty.ai.
• Log Data: When you use our app or visit our website, our servers record information ("log files"), including your Internet Protocol (IP) address, date and time of access, pages or features viewed, actions taken, the web page visited before navigating to our Service, your browser type and settings, and any errors encountered.

Device and Software Data: We may collect information about the device and software you use to access Fourty.ai, such as your device's operating system and version, device identifiers, browser type and version, screen resolution, and general region (based on IP address).

Cookies and Similar Technologies: We and our service providers use cookies, web beacons, pixels, and similar tracking technologies to collect information about your usage and to recognize you across different services and devices. (See Section 4: Cookies and Tracking.)

Analytics Data: We use internal and third-party analytics tools to collect information about user behavior and demographics to improve the Service.

1.3 Information from Third Parties

Third-Party Integrations: If you link or integrate third-party services with Fourty.ai, those services may send us information about you or your end-customers. We treat this information in line with this Privacy Policy and any applicable agreement with you.

Partners and Referrals: We may receive your information from business partners or referral programs (e.g., if another user invites you to Fourty.ai).

Publicly Available Sources: We might collect business contact information from public sources for outreach and marketing purposes, in compliance with applicable laws.

1.4 Children's Data

Fourty.ai is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete such information promptly. (If you believe we might have any information from or about a minor, please contact us at info@fourty.ai.)

2. How We Use Your Information

Fourty.ai uses the collected information to provide, maintain, and improve our Service, and to support our business operations.

2.1 To Provide and Maintain the Service

Operate the platform, personalize your experience, process transactions and subscriptions, and manage your account (including important account notifications).

2.2 To Improve and Develop the Service

Analyze usage and feedback, conduct research and analytics, and develop new features. We may use aggregated or anonymized data to improve algorithms and benchmarking tools.

2.3 To Communicate with You

Send transactional messages, respond to support requests, and—where permitted—send product updates or marketing communications (you can opt out at any time).

2.4 To Facilitate Your Intended Use

If you connect your store or catalog, we process product and related data to display, validate, and help you review your storefront schema and catalog representation.

2.5 For Security and Legal Compliance

Detect and prevent fraud and abuse, enforce our terms, comply with legal obligations, and protect rights, property, and safety.

2.6 Other Purposes with Consent

If we intend to use your data for a materially different purpose, we will seek your consent where required.

3. How We Share Your Information

We do not sell your personal information. We share information only as described below and with appropriate safeguards.

3.1 Service Providers and Partners

We use trusted third parties for hosting, analytics, communications, support tooling, and payments. They act under our instructions and are bound by confidentiality and data protection obligations.

3.2 Within Our Corporate Group

If Fourty.ai has affiliates/subsidiaries, we may share information within that group under this Policy.

3.3 Business Transfers

In the event of a merger, acquisition, or other corporate transaction, your information may be transferred with appropriate continuity of protections and notice.

3.4 Legal Compliance and Protection

We may disclose information as required by law, to comply with legal processes, or to protect rights, property, and safety.

3.5 Your Sharing and Directions

You may direct us to share information with collaborators or third-party integrations you connect.

3.6 Aggregated or De-Identified Data

We may share aggregated or anonymized insights that do not identify you.

4. Cookies and Tracking Technologies

4.1 How We Use Cookies

• Essential Cookies for core functionality (e.g., login sessions)
• Performance/Analytics Cookies to improve the Service
• Functionality Cookies to remember preferences
• Advertising/Marketing Cookies for our own campaigns and measurement

4.2 Third-Party Tracking

Some integrated services (analytics, support widgets) may set their own cookies under their policies.

4.3 Your Choices

Control cookies via your browser settings; opt out of Google Analytics with the official add-on; and use industry opt-out tools for interest-based advertising. Our site does not currently respond to DNT signals.

5. Data Retention and Security

5.1 Data Retention

We retain personal information as long as needed for the purposes described or as required by law. When no longer needed, we delete, anonymize, or isolate it.

5.2 Data Security

We use encryption in transit, access controls, network security measures, and periodic assessments to protect data. No system is 100% secure—please safeguard your credentials and contact us if you suspect unauthorized access.

5.3 Data Breach Procedures

We will investigate, mitigate, and notify affected users and authorities as required by law, providing details and guidance.

6. Your Rights and Choices

6.1 General Rights (incl. GDPR)

Subject to applicable law, you may request access, rectification, erasure, restriction, portability, and object to certain processing. To exercise rights, contact info@fourty.ai. We may need to verify your identity and will respond within required timeframes.

6.2 California (CCPA/CPRA)

California residents may request to know, delete, correct, and opt out of certain disclosures. Fourty.ai does not sell personal information. To submit a request, contact info@fourty.ai with "CCPA Request".

6.3 Communication Preferences and Opt-Out

Unsubscribe from marketing emails via the "Unsubscribe" link or settings; control push notifications on your device; use the tools noted above to limit interest-based ads.

6.4 Accessing and Updating Your Information

You can review/update certain info in your account settings or contact info@fourty.ai for assistance (subject to verification).

7. International Data Transfers

Your information may be processed in countries other than your own. When transferring personal data internationally, we use lawful mechanisms (e.g., Standard Contractual Clauses) and apply the protections described in this Policy. Contact info@fourty.ai for more details.

8. Third-Party Websites and Services

Our Service may link to or interoperate with third-party sites/services. Their privacy practices are governed by their policies, not this Policy. Please review their policies before sharing information with them.

9. Changes to This Privacy Policy

We may update this Policy from time to time. We will post the revised Policy with a new "Last Updated" date and, for significant changes, provide additional notice (e.g., email or in-app banner). If you continue to use Fourty.ai after changes take effect, you accept the updated Policy where permitted by law.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us: